Core managed service and project service
Backups only matter if they restore.
Endpoint and SaaS backup support, recovery planning, and practical guidance for protecting critical information.
Get Started
The challenge
“If we got hit with ransomware tomorrow, I don’t know how long we’d be down.”
A disruption can come from ransomware, hardware failure, an outage, or a simple human mistake. The real question is whether the information and systems your business depends on can be recovered in time. OnQuest helps protect the data you cannot afford to lose and plan for a more orderly response after a disruption.
What OnQuest provides
Practical support, built around the workday.
Service inclusions depend on your selected managed IT plan.
- ✓ Endpoint backup
- ✓ SaaS and Microsoft 365 backup on Grow and Shield
- ✓ Backup monitoring
- ✓ Recovery planning
- ✓ Restore and recovery projects quoted separately
How OnQuest helps
Backup & Disaster Recovery, with clear ownership.
Backup protects recoverable data. Disaster recovery provides a plan for restoring critical systems and getting the business operating again after a major disruption.
Endpoint backup is included in every managed IT plan. SaaS and Microsoft 365 backup are included in Grow and Shield. Backup monitoring, recovery planning, and larger restore or recovery projects are matched to the environment and business needs.
Recovery Point Objective, or RPO, is how much data your business can afford to lose. Recovery Time Objective, or RTO, is how quickly systems need to be restored. Both should be planned around the business, not assumed.
Best for
Businesses that cannot afford to lose patient records, financial data, client files, operational data, or other critical information.
Backup & Disaster Recovery questions
Frequently asked questions
Does backup mean my business has disaster recovery?
Not necessarily. Backup protects recoverable data, while disaster recovery focuses on restoring critical business operations after a major disruption. OnQuest can help develop an appropriate backup and disaster recovery strategy.
Do you provide backup?
Yes. OnQuest provides managed backup capabilities as part of its managed IT services. Backup can include endpoint and SaaS or Microsoft 365 protection depending on your selected plan.
What do RPO and RTO mean?
Recovery point objective describes how much data a business can afford to lose. Recovery time objective describes how quickly systems need to be restored. Both should be planned around the business, not assumed.
Get a clearer view of your IT.
Start with a conversation about your business, your systems, and the support you need.
Get Started