Plans & pricing

Managed IT built for small businesses.

OnQuest Start begins at just 3 users. Grow and Shield begin at 5 users, with clear per-user pricing and the protection your business needs as it grows.

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OnQuest Start

$99per user
/month

3-user minimum · Starting at $297/month

Reliable managed IT support for small businesses that need their technology monitored, maintained, and supported.

✓ Managed IT support
✓ Remote help desk
✓ Endpoint monitoring and management
✓ Patch management
✓ Endpoint security and backup
✓ Basic network monitoring
✓ Basic technology guidance
✓ Device management

Choose OnQuest Start

OnQuest Grow

$149per user
/month

5-user minimum · Starting at $745/month

Managed IT, cybersecurity, and backup for businesses that want proactive technology management and stronger protection.

✓ Everything in Start
✓ Email security
✓ SaaS / Microsoft 365 backup
✓ Security awareness training
✓ Phishing simulation
✓ Network management
✓ Vendor coordination
✓ Priority support
✓ Quarterly technology review
✓ Proactive security management

Choose OnQuest Grow

OnQuest Shield

$199per user
/month

5-user minimum · Starting at $995/month

Advanced managed IT and cybersecurity for businesses that need stronger protection and proactive security management.

✓ Everything in Grow
✓ Advanced endpoint security
✓ Advanced security monitoring
✓ Security assessments
✓ Security reporting
✓ Security and compliance guidance
✓ Strategic technology reviews
✓ Priority security response
✓ Advanced cybersecurity management

Choose OnQuest Shield

Start with a Complimentary Network & Vulnerability Assessment.

We’ll look at your setup, answer your questions, and help you identify the plan that fits.

Request an IT Assessment →

Questions about plans

Frequently asked questions

How does OnQuest pricing work?

Our managed IT plans are priced per user. OnQuest Start has a 3-user minimum monthly commitment, while Grow and Shield each have a 5-user minimum monthly commitment. This keeps costs predictable while matching each service level to the support and protection your business needs.

What is the minimum number of users?

OnQuest Start has a 3-user minimum. OnQuest Grow and OnQuest Shield each have a 5-user minimum.

Can a three-person business use OnQuest?

Absolutely. A three-person business can use OnQuest Start. Grow and Shield are designed for businesses with at least 5 users that need more proactive security and technology management.

Can I change my plan as my business grows?

Yes. We can review your environment and adjust your service plan as your users, devices, security requirements, and technology needs change.

Does OnQuest provide unlimited IT support?

Your managed IT plan includes ongoing support within the scope of your selected service level. Certain projects, specialized services, and major infrastructure work may be quoted separately.

Is Microsoft 365 included?

Microsoft 365 licensing is generally billed separately based on the licenses your business requires. OnQuest can manage and support your Microsoft 365 environment as part of your IT services.

Are IT projects included?

Routine managed services are included according to your plan. Larger projects such as office moves, migrations, network deployments, and major technology upgrades are quoted separately based on scope.

What does the complimentary assessment cover?

Every OnQuest client receives a Complimentary Network & Vulnerability Assessment to identify visible technology risks, exposed systems, outdated software, and practical network or security priorities. It is not a penetration test.

Do you provide MDR or SOC services?

Advanced security monitoring is available through OnQuest’s higher-tier security offering. Specific MDR or SOC services depend on the security technologies and service level selected.