e believe that every business deserves a website that works
as hard as they do. That’s why we’ve made it our mission to
OnQuest Start
$95 per user /month
Minimum: 3 users
- Best for: Startups, 1–10 employee businesses, home-based businesses scaling up
- Business-hours help desk: Monday–Friday, 8am–6pm
- Patch management & Windows updates
- Endpoint antivirus / EDR (advanced threat detection)
- Microsoft 365 basic management
- Cloud backup (up to 1TB)
- Monthly system health report
- Example cost: 5-user business = $475/month — less than one week of a part-time IT worker.
+ Everything in Start
OnQuest Grow
$125 per user /month
Minimum: 5 users
- Best for: Established small businesses, retail, medical offices, real estate agencies (10–40 employees)
- Extended help desk hours: Monday–Saturday, 7am–8pm
- Email security & phishing protection
- Multi-factor authentication (MFA) setup & enforcement
- Network monitoring & management
- Vendor coordination (internet, phone, POS)
- Quarterly technology review
- Example cost: 10-user business = $1,250/month — less than half the cost of a part-time IT person, and more capable.
+ Everything in Grow
OnQuest Shield
$165 per user /month
Minimum: 5 users
- Best for: Medical/dental offices, law firms, CPAs, financial advisors — businesses with compliance or confidentiality requirements (10–75 employees)
- 24/7 monitoring & after-hours emergency line
- Advanced SIEM security monitoring
- Dark web credential monitoring
- HIPAA/PCI compliance support
- Cyber liability insurance documentation assistance
- Annual cybersecurity review
- Priority same-day on-site response in Celina
- 15-user medical office = $2,475/month vs. $65,000–$95,000/year for a full-time IT hire.
Compare PlansPrice per user |
Start
$95/month |
Grow
$125/month |
Shield
$165/month |
|---|---|---|---|
| Features | |||
| Minimum users | 3 | 5 | 5 |
| RMM & patch management | |||
| Endpoint antivirus / EDR | |||
| Cloud backup (1TB) | |||
| Microsoft 365 management | Basic | ||
| Help desk hours | Mon-Fri (8am–6pm) | Mon-Sat (7am–8pm) | 24/7 |
| Email security | |||
| MFA setup & enforcement | |||
| Network monitoring | |||
| Vendor coordination | |||
| Quarterly tech review | |||
| 24/7 emergency line | |||
| SIEM security monitoring | |||
| Dark web monitoring | |||
| HIPAA/PCI compliance | |||
| Same-day on-site priority |
Compare PlansPrice per user |
Start
$89/month |
Grow
$125/month |
Shield
$165/month |
|---|---|---|---|
| Features | |||
| Minimum users | 3 | 5 | 5 |
| RMM & patch management | |||
| Endpoint antivirus / EDR | |||
| Cloud backup (1TB) | |||
| Microsoft 365 management | Basic | ||
| Help desk hours | Mon-Fri (8am–6pm) | Mon-Sat (7am–8pm) | 24/7 |
| Email security | |||
| MFA setup & enforcement | |||
| Network monitoring | |||
| Vendor coordination | |||
| Quarterly tech review | |||
| 24/7 emergency line | |||
| SIEM security monitoring | |||
| Dark web monitoring | |||
| HIPAA/PCI compliance | |||
| Same-day on-site priority |
Why we price this way
OnQuest IT Solutions’ pricing is intentionally built for small businesses. We believe every business in Celina — whether you’re a 5-person boutique or a 40-person dental office — deserves professional IT support. Not just the ones who can afford big-city rates.
A flat monthly rate means you always know what to budget. No bill shock after a busy month. No hourly charges that make you hesitate before calling for help. Just predictable, professional IT service — month after month.
Frequently Asked Questions
1. Is there a contract?
Our standard agreement is month-to-month after an initial 3-month onboarding period. No long-term lock-ins.
2. What if I have more devices than users?
Plans are priced per user. We'll assess your device count during the free IT Health Check and recommend the right fit.
3. Do you serve businesses outside the listed communities?
We primarily serve Celina, Prosper, Anna, Gunter, Weston, and Van Alstyne. Reach out and we'll let you know if we can accommodate your location.
4. What's included in the free IT Health Assessment?
We visit your location, review your current hardware, software, network, and security posture, and give you an honest written summary — no sales pressure, no obligation.
5. Can I add project services to my plan?
Yes. Monthly managed services clients receive priority scheduling and preferred pricing on all project work.
Not Sure? Start with a free IT Health Assessment.
No pitch. No pressure. Just a clear picture of where your business stands and what it would take to get it where it should be.